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Privacy Policy

Welcome to Eleciamecommerce Company. We are committed to protecting your personal information and your right to privacy.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our digital services related to e-commerce (“Services”). This policy applies across the United States, European Union (EU), Australia, and Gulf Cooperation Council (GCC) Countries, in compliance with applicable privacy laws, including the GDPR, CCPA, and other regional regulations.

1. Information We Collect

  • Personal Information: Name, email address, phone number, billing address, shipping address, and payment details.
  • Account Information: Username, password, and preferences.
  • Technical Data: IP address, browser type, device identifiers, usage data, and location data.
  • Communication Data: Messages, emails, and inquiries sent to our team.
  • Marketing Preferences: Choices regarding promotions and newsletters.

2. How We Use Your Information

We use the collected information to:

  • Provide, maintain, and improve our services.
  • Process transactions and deliver services.
  • Communicate with you regarding service updates and support.
  • Send promotional messages or offers (with your consent).
  • Ensure compliance with legal obligations.
  • Detect and prevent fraud, abuse, and security issues.

3. SMS and Data Charges Disclaimer

By providing your mobile number and opting into our SMS alerts, promotional texts, or two-factor authentication, you acknowledge and agree that:

  • Standard carrier charges may apply, including SMS and data charges, depending on your mobile service provider and plan.
  • We are not responsible for any SMS or data charges incurred from using our services.
  • You may opt out of receiving SMS communications at any time by following the opt-out instructions provided in the message or contacting us directly.

Please contact your mobile provider for information about your plan and applicable charges.

4. Sharing Your Information

We do not sell your personal information. We may share your data with:

  • Service Providers: For payment processing, cloud hosting, email services, analytics, etc.
  • Legal Authorities: If required by law, subpoena, or to enforce our legal rights.
  • Business Transfers: In case of merger, acquisition, or sale of assets.

5. International Data Transfers

As we operate globally, your data may be transferred to and processed in countries outside your jurisdiction, including the USA, EU, Australia, and Gulf Countries. We ensure such transfers are made in accordance with relevant data protection laws, including the use of Standard Contractual Clauses (SCCs) where applicable.

6. Data Retention

We retain your information only as long as necessary to provide our services, fulfill our legal obligations, and resolve disputes.

7. Your Rights

We operate globally, including the USA, EU, Australia, and Gulf Countries. You are responsible for complying with local laws and regulations when accessing our services from your location.

Depending on your location, you may have the following rights:

  • Access to your personal data.
  • Rectification of inaccurate data.
  • Erasure of your data (Right to be forgotten).
  • Restriction or objection to processing.
  • Data portability.
  • Withdrawal of consent (if applicable).

Residents of the EU can exercise rights under GDPR, and California residents have additional rights under the CCPA.

To exercise your rights, contact us at: @eleciamecommerce.com

8. Cookies and Tracking Technologies

We use cookies and similar technologies for personalization, analytics, and marketing. You may manage your cookie preferences via your browser settings.

9. Security of Your Information

We use industry-standard technical and organizational measures to secure your data. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies before sharing information.

11. Children’s Privacy

Our services are not directed to individuals under the age of 13 (or 16 in some jurisdictions), and we do not knowingly collect personal data from them.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

13. Contact Information

If you have any questions about this Privacy Policy or your personal data, please contact us:

Eleciamecommerce
Email: @eleciamecommerce.com
Address:Office 1701, Single Business Tower, Dubai, UAEPhone: +966582662257.

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